Introduction

We are a private limited company registered in England and Wales (registration number 06486561) under the name BB Surveys Ltd. The address of our registered office is 1 Chestnut Place, Cringleford, Norwich, Norfolk, NR4 7BD.

BB Surveys Ltd is committed to respecting the privacy rights of visitors to its website. This Privacy Policy explains how we collect, store and use personal data about you when you visit this Site., or otherwise provide your personal data to us. It provides you with details about how we may gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

It also provides information on how we may also collect information to better understand how visitors use this website and to present timely, relevant information to them.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version was updated on: 21 May 2018.

If you have any questions about this policy, please email: barry@bbsurveys.co.uk or you can write to our registered address above.

 

What Data We Gather

We may collect the following information:

       • Contact information including name, address, postcode, contact numbers and email

       • Website usage data

       • Information relevant to client enquiries

       • Other information pertaining to special offers and surveys

 

How We Use This Data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

      • For our own internal records.

      • To improve the products and services we provide.

      • To contact you in response to a specific enquiry.

      • To customise the website for you.

      • To send you promotional emails about products, services, offers and other things we think might be

         relevant to you.

      • To send you promotional mailings or to call you about products, services, offers and other things we think               might be relevant to you.

      • To contact you via email, telephone or mail for market research reasons. 

 

Controlling Information About You

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

      • Opt-in to receive marketing communications from us by email, telephone, text message or post.

      • Opt-in to receive marketing communications from our third-party partners by email,  

        telephone, text message or post.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

      • Click on the unsubscribe button at the foot of any email.

      • Send an email to barry@bbsurveys.co.uk

      • Write to us at: 1 Chestnut Place, Cringleford, Norwich, Norfolk, NR4 7BD.

We will never lease, distribute or sell your personal information to third parties unless we have your express permission, or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the EU General Data Protection Regulation 2016/679 (GDPR).

 

Cookies

Information about our use of cookies can be found here.

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Security

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the EU General Data Protection Regulation 2016/679 (GDPR).

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Your Rights

Under the EU General Data Protection Regulation EU 2016/679 (GDPR) you have a number of rights you can exercise over your data. Your rights are:

      • The right to receive a copy of your data free of charge (known as a Subject Access Request)

      • The right to receive certain data in an electronic format that can be given to another provider 

      • The right to have data corrected if it is inaccurate

      • The right to ask us to stop processing or object to processing under certain circumstances

      • The right to ask us to erase data in certain circumstances

      • The right to withdraw consent at any time when that is the legal basis for our processing

Additionally you hold the right to lodge a complaint with the Information Commissioner's Office in the UK. Details of how to contact them can be found on their website at ICO.org.uk

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Links From Our Site

Our website may contain links to other websites.

Please note that we have no control of websites outside the www.bbsurveys.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

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